Privacy Policy – Fortriss Safety Solutions

Effective Date: September 1, 2025

Quick Summary

  • We collect only the data needed to provide and improve our safety consulting services.
  • We store data on secure servers located in Canada.
  • We do not sell your personal information.
  • We may share data with trusted providers under confidentiality obligations.
  • You can request access, correction, or deletion of your data.
  • Policy is governed by Alberta, Canada law, with mediation and arbitration in Spruce Grove, Alberta.

1. Introduction

Fortriss Safety Solutions Inc. (“Fortriss,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit fortriss.ca, engage our services, or interact with us.

2. Information We Collect

We collect the following categories of information:

  • Personal Information: Name, email address, phone number, employer, and job title when you contact us, request services, or sign up for training.
  • Service Information: Records of audits, compliance findings, training participation, and consulting reports related to occupational health and safety.
  • Technical Data: IP address, browser type, operating system, and usage patterns collected through cookies or analytics tools.
  • Payment Data: Limited billing details when you purchase services. Payments are processed through third-party providers, and we do not store full payment card details.

3. How We Use Information

We use your information to:

  • Deliver consulting, audit, risk management, and training services.
  • Fulfill legal and regulatory obligations under Canadian OHS laws, environmental acts, and related frameworks:contentReference[oaicite:0].
  • Maintain records for due diligence, compliance verification, and client contracts:contentReference[oaicite:1].
  • Improve our website, training systems, and service delivery.
  • Communicate with you about services, safety updates, and required regulatory information.
  • Process payments, invoices, and service agreements:contentReference[oaicite:2].

4. How We Share Information

We do not sell or rent your personal data. We may share limited information with:

  • Service Providers: Trusted third parties who support IT, hosting, analytics, or payment processing, bound by confidentiality agreements.
  • Regulators & Authorities: When legally required under Canadian federal or provincial OHS, CEPA, TDG, or Fire Codes:contentReference[oaicite:3].
  • Partners: Apprenticeship institutions, training providers, or subcontractors necessary to deliver integrated services:contentReference[oaicite:4].

5. Data Storage & Security

  • Data is stored primarily on secure servers located in Canada.
  • We apply administrative, technical, and physical safeguards, including access controls, encryption, and secure audit trails.
  • Retention: Personal information is retained only as long as necessary to provide services, meet legal obligations, and maintain due diligence records.

6. Your Rights

Under Canadian privacy law, you may:

  • Request access to the personal data we hold about you.
  • Request corrections if your information is inaccurate or incomplete.
  • Request deletion of your data, subject to legal and contractual requirements.
  • Withdraw consent for optional communications.

Requests can be made by email to kellie.ryder@fortriss.ca.

7. Cookies & Analytics

  • We use cookies to improve website performance and analyze usage.
  • You can disable cookies in your browser, but some features may not function properly.
  • Analytics tools may collect anonymized usage data to help us improve our site.

8. Children’s Privacy

Our services are intended for adults (18+). We do not knowingly collect information from children.

9. International Data Transfers

Fortriss primarily operates in Canada. If data is transferred to service providers outside Canada, we ensure compliance with Canadian, U.S., and EU privacy requirements:contentReference[oaicite:5].

We process data based on:

  • Consent (e.g., signing up for newsletters).
  • Contractual Necessity (to deliver consulting or training services).
  • Legal Obligations (compliance with OHS, CEPA, TDG, WHMIS, fire codes, etc.).
  • Legitimate Interests (improving our services and client communications).

11. Dispute Resolution

Any disputes relating to this Privacy Policy are governed by Alberta law.

  • Mediation will take place in Spruce Grove, Alberta.
  • If mediation fails, disputes will be resolved through binding arbitration in Spruce Grove, Alberta, under the Arbitration Act, 1991 (Alberta).

12. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be posted on our website or sent via email. Continued use of our services after updates indicates acceptance.

13. Contact Us

Fortriss Safety Solutions Inc. Email: kellie.ryder@fortriss.ca Website: fortriss.ca Mail: Spruce Grove, Alberta (HQ), Canada